Privacy Policy

Last Updated: March 2025

Willow Hoop Ltd (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and protect information when providing Lead Revival and Appointment Booking services.

1. Who We Are

Willow Hoop Ltd
UK-Registered Company
Providing Lead Revival & Appointment Booking services in the United Kingdom, United States and Europe.

2. Information We Collect

We may collect the following information:

From Clients (Businesses):

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Company information
  
  

• Lead lists you choose to provide
  
  

From Leads Provided by Clients:

• Name
  
  

• Phone number
  
  

• Email address
  
  

• Inquiry details
  
  

• Appointment status
  
  

• Communication preferences
  
  

We do not collect sensitive personal information.

3. How We Use Information

We use the data provided only for:

• Lead revival messaging
  
  

• Appointment booking
  
  

• Follow-up communication
  
  

• Reporting and performance updates
  
  

• Creating a better service experience
  
  

We never sell or share lead data with third parties.

4. Legal Basis (GDPR – UK & EU)

If you are located in the UK or EU, we process data under:

• Legitimate Interest (reviving your old leads)
  
  

• Contractual Necessity (performing the service you requested)
  
  

Clients must ensure the leads they provide were collected lawfully.

5. Data Storage & Security

We store data securely in encrypted systems.
We only keep lead data for the duration of the campaign, then delete it permanently unless otherwise agreed.

6. Sharing of Information

We do not share personal data with:

• Marketers
  
  

• Lead sellers
  
  

• Third-party companies
  
  

• External agencies
  
  

Data is only used for the client who supplied it.

7. International Transfers

Clients in the US, UK and EU may have their data processed in other regions where our systems are located (e.g., email services, CRM tools).
All data is handled securely and lawfully.

8. Your Rights (UK & EU Clients)

You may request:

• Access to your data
  
  

• Correction of inaccurate data
  
  

• Deletion of your data
  
  

• Restriction of processing
  
  

Email: support@willowhoop.com

9. Contact Us

If you have questions about this Privacy Policy, contact:

📧 support@willowhoop.com
🌐 www.willowhoop.com
Willow Hoop Ltd – UK Registered Company